This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

NEW SERVICE - The surgery is now offering extended opening hours for patients that are unable to attend during the day.  Please click here for details

SMS Text Message reminders will be sent for some appointments.  If you wish to opt out of this service, please speak to reception.

Repeat Prescriptions on this website have moved to a new website "Patient Services" .

Did you know that all patients have a Named Allocated GP - please click here for more information

New Online Services - You can Book GP appointments and you can now access detailed information from your medical records online, wherever you are.  Please click here 

On-line Prescription Requests - We are moving click here

NHS Zero Tolerance

The Medical Centre Group takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way.

The practice supports the governments 'Zero Tolerance' campaign for Health Service Staff.  This states that GPs and their staff have a right to care for others without fear of being attacked or being abused.

The staff understand that ill patients do not always act in a reasonable manner and will take this into consideration when trying to deal with a misunderstanding or complaint.

However, aggressive behaviour, be it violent or abusive, will not be tolerated and may result in you being removed from the practice list and, in extreme cases, the police being contacted.  If removed from the list you may be placed on the 'special allocation scheme' operated by PCSE.

In summary, we will not hesitate to remove patients from our list who:

  • are violent or abusive to any practice member

  • use or condone threatening or violent behaviour or language

  • cause damage/steal from the practice's premises/ staff/ patients

  • obtain drugs and/ or medical services fraudulently

We ask you to treat your GPs and their staff courteously at all times.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website